Job Description

The Office Manager is responsible for the efficient and effective daily operations of a dermatology practice. This role ensures exceptional patient care and administrative excellence by managing staff, optimizing workflows, and maintaining compliance. The Office Manager works closely with the Regional Vice President, Human Resources, and Practice Partners/Leadership to align practice operations with organizational goals, support team development, and drive performance.

Job Description

• Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
• Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
• Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery.
• Collaborate with the RVP and Practice Partners to implement strategic initiatives and support practice growth.
• Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
• Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
• Provide administrative support to physicians and clinical staff as needed.
• Monitor and report on key performance indicators (KPIs), including patient volume, financial performance, and operational efficiency.
• Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
• Enforce office policies and procedures to maintain operational excellence.
• Perform other related duties as needed

Qualifications

• Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field preferred.
• 5+ years of experience in medical office management, preferably in dermatology or a specialty practice.
• Experience with medical software systems and demonstrated knowledge of proper coding (ICD-10) and medical billing processes.
• Proven experience building office culture and cross-functional teams to enhance patient experience and practice growth

Job Type:

• Full-time: Monday-Friday, 7:30am-5pm
• Salary starting at $75,000/year

Skills and Abilities:

• Strong leadership, organizational, and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Thorough knowledge of HIPAA, OSHA, and other relevant healthcare regulations.
• Proficiency in Microsoft Word, Excel, and medical practice management software.
• Ability to multitask, prioritize, and adapt in a fast-paced environment.
• Hands-on, team-oriented approach with a strong work ethic and commitment to excellence.

Additional Information

All your information will be kept confidential according to EEO guidelines

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